Terms of service

TERMS OF SERVICE

Effective Date: December 12, 2025

Welcome to KAOTIC BLISS. By accessing or using our website and purchasing our products, you agree to these Terms of Service.

1. General Terms

By using this site, you confirm that you are at least 18 years old and capable of entering into binding contracts. You agree to provide accurate information when placing orders.

2. Products & Pricing

  • All products are handmade and may vary slightly from photos
  • Prices are in Australian Dollars (AUD) and include GST where applicable
  • We reserve the right to change prices without notice
  • Product availability is subject to change

3. Orders & Payment

  • All orders are subject to acceptance and availability
  • Payment must be received before orders are processed
  • We reserve the right to refuse or cancel any order
  • You will receive order confirmation via email

4. Shipping & Delivery

  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers

5. Returns & Refunds

Please refer to our Refund Policy for details on returns and refunds.

6. Product Use

  • Candles and fragrance products should be used according to safety instructions
  • Never leave burning candles unattended
  • Keep out of reach of children and pets
  • We are not liable for misuse of products

7. Intellectual Property

All content on this site (images, text, logos, designs) is owned by KAOTIC BLISS and protected by copyright. You may not use our content without permission.

8. Limitation of Liability

To the extent permitted by law, KAOTIC BLISS is not liable for indirect, incidental, or consequential damages arising from your use of our products or website.

9. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer rights under Australian Consumer Law.

10. Changes to Terms

We may update these terms at any time. Continued use of our site constitutes acceptance of updated terms.

11. Governing Law

These terms are governed by the laws of Australia.

Contact Us

For questions about these terms, contact us at info@kaoticbliss.com.au.